Hospitality Servant
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The Ant as a Servant
Without having any chief or officer or ruler, the ant prepares its food in summer and gathers its sustenance in harvest.Do you take or give? Let me give you the knowledge for you to take to others who will then give it to others. Principles of good business in all categories from sales, catering, front desk operations, food and beverage, and general knowledge will be discussed.
People are made for this business - I can give you knowledge but your heart must be right to serve.
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Category Archives: Hotel Management
LABOR
Ulysses S. Grant said it best, “Labor disgraces no man; unfortunately, you occasionally find men disgrace labor.” When I have consulted businesses, it still surprises me that ownership and management are still shocked to see the behavior of the labor … Continue reading
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At the HEB
Being a servant requires constant attention to your surroundings and more importantly, being aware of people around you. Is their need your need? Is there proper space between the two of you? While standing in line at the checkout counter … Continue reading
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Educational Excellence
As a management trainee, I was like a sponge in a sea of education. Learn this, learn that, observe, act upon, take notes, time was of no importance and those individuals who were in positions of authority had my utmost … Continue reading